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Can't transfer books to reader

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profile.country.en_GB.title
Suboo27
Visitor

Can't transfer books to reader

my Ereader is registered under old email address so i think that's why i can't transfer downloaded books to it. what can i do?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Thalamus.
Champion

Hi Suboo27,

welcome to Questions & Answers..:smileyhappy:

You can check if your Reader is authorised correclty by doing the following..

Connect your reader to your pc & open reader library, in the left hand menu click on the Status..

If it's not the correct try this..

Connect your reader to your pc & open reader library.

Click on the Reader icon in the left hand menu and then hold down the Ctrl & Shift keys and press the D key a few times..

To check if the Reader is de-authorised click on the Status in the left hand menu..

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3 REPLIES 3
profile.country.GB.title
Thalamus.
Champion

Hi Suboo27,

welcome to Questions & Answers..:smileyhappy:

You can check if your Reader is authorised correclty by doing the following..

Connect your reader to your pc & open reader library, in the left hand menu click on the Status..

If it's not the correct try this..

Connect your reader to your pc & open reader library.

Click on the Reader icon in the left hand menu and then hold down the Ctrl & Shift keys and press the D key a few times..

To check if the Reader is de-authorised click on the Status in the left hand menu..

profile.country.en_GB.title
Suboo27
Visitor

Thanks Thalamus. That worked a treat!

profile.country.GB.title
Thalamus.
Champion

Excellent glad I was able to help..