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10II\dual the flop of the stock 3 camera module from Sony. Again, here's why:

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AlexandruRai
Contributor

10II\dual the flop of the stock 3 camera module from Sony. Again, here's why:

Dearest Xperia users, as I and my friends gladly bought this device (10II dual) from approximately June 2020 the period of time it was available in the stores of Eastern Europe until this date, all our efforts to test and tell Sony representatives and engineers to fix the unbelievable-never-seen-ever in a Sony phone were at ZERO EFFECTIVENESS! 10II and dual versions have all now the same 59.1.A.2.28 upgrade with unbelievable indolent approach from day 1 issues and bugs (software of course – the hardware is amazing).

All the requests and issues from this thread (our thread of die-hard-fan-tests-and-sellers): https://community.sony.ro/t5/10-series/xperia-10-ii-dual-issues/m-p/3680829#M2423 written in so many ways and forms (we are not English speakers and we may not use perfected written language), also being so much delayed until this date 19.03.2021 (we instantly upgraded today): WERE NOT SOLVED IN ANY WAY!

 

Please follow this video to see the details in the clip took today 19.03.2021 at 20.00 EET, it’s about 2 minutes but the screen recorder took 50mb and it’s not allowed to be directly upload here: https://drive.google.com/drive/folders/1_fd48BWiCqExTljK7OK68NZ65ckfJd7U?usp=sharing

Here are few other samples of not being solved the processing and focusing in any way (please take note that now here we are not allowed to attach more than five photos and even if we delete them the warning about having attached photos and for the next 24 hours block, is active!) Please look below in the google drive attachment: https://drive.google.com/drive/folders/1lDfnANYbjvDTt_53T6PwjHklJU0wqcpA?usp=sharing

 

As conclusions: As you can see in both examples (video and photos above) the focus it’s not solved taking so much time (more than one second in any situation of day or night) to have a focus in perfect range and shot in the same range as shown in the viewfinder it simply does whatever the camera software wants not the user). The 1s shutter not even and noise and stock camera textures and beyond any imagination Sony ever had. The camera api2 for Open camera and Hedge Camera2 are now having a lower buffer and the apps are freezing and having more bugs than in Android 10, also the noise algorithms from stock are not available for third party and the results are crap. Even if it was about to let Google Cameras to have this 10II hardware it seems Sony let it die. HDR in manual modes regarding shutter speed are having problems with noise reduction and textures in so many samples. Images with flash in rooms with artificial light are not saved and having unusable bending traits that makes 10II and dual THE WORST XPERIA CAMERA EVER RELEASED (please take this phone and simply see it we are overly tried to make proofs that for nobody gives a F….).

 

We love Sony, do not forget 10III is coming and the history of 10II it’s an amazing flop for the new ones (customers in days to come if someone doesn’t see these and having curiosities about Xperia mid’s and low’s). But these facts along with L4 sales and now Ace 2 (that will not be available in Europe at least), it’s a real issue that some people put in important positions, intentionally were outsiders and do nothing about it (testing and checking the devices at least near time after their release – maybe even not buying nor using it!).

 

Please, in the name of quality, fans and Sony do something about this situation and show by even your tests or examples, what we are experiencing not for a single device but many. Tell to who you can by this site or whatever other requested site that this device was the first triple camera mid class smartphone flop and there is always a chance to improve and a HOPE!

 

With great respect!

Our team of testers!

 

6 REPLIES 6
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AlexandruRai
Contributor

The stock camera still haven't been repaired. Bugs abound....

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AlexandruRai
Contributor

59.1.A.2.62 installed and camera still with bugs, the ones mentioned above!

Thank you Sony!

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AlexandruRai
Contributor

59.1.A.2.96 installed and camera still with bugs, the ones mentioned above!

Thank you Sony!

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AlexandruRai
Contributor

 

Look what they say to us...

 

****************************

Dear Sir,Madam

Thank you for contacting Sony support.

First and foremost, We would like to apologise for any unintended inconvenience for any service that has not met your expectations to date.

After viewing your case carefully, we would like to confirm that most of the highlighted symptoms are within specifications and work as designed.

Also, improvement for the noisy picture in a dark environment (including 1sec manual shutter speed) will be implemented in the next software release in July. We have no speicifc release date yet. However, it should be released next July.

Your patience is highly appreciated.

Should you have any further questions, please feel free to reply to this email.

Thank you for your enquiry.

Yours sincerely,

Mennah

SONY SUPPORT TEAM
****************************

 

Upgraded to 59.1.A.2.145 yesterday... Nothing solved, just look at the video sample below (made last night 27>28.07.2021) and see how BS can be Sony in 10II regard one year later! Sony didn't learn anything for its die hard fans true to life experiences, nor its testing for the latest devices (not to mention that the copy-paste email/s from Sony's support center text always had writing problems!)...

So... If you care about it, send this.......... https://drive.google.com/file/d/1LE8Km0Bd5KUcYwQzlIB3OXS8Z-osdjtO/view?usp=sharing

 

.................

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AlexandruRai
Contributor

59.1.A.2.169 update and nothing changed for issues above!!

SHAME!!

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AlexandruRai
Contributor

Latest results of camera upgrade 10II...

1. Hdr manual shutter speed in auto focus...

DSC_0287.JPG

2. Manual shutter speed in manual focus...

DSC_0288.JPG

3.Night mode after all upgrades...

DSC_0286.JPG

Thank you Sony for helping!