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Xperia ZL camera fault

SOLVED
KenMcD
Visitor

Xperia ZL camera fault

Xperia ZL.  Camera worked fine until this morning, had the phone about 3 weeks.  Now there are black specks all across the screen.

They are not on the camera glass, they are in sharp focus, and don't move when you wipe the glass.  It looks to me like there's some sort of fault on the sensor screen.  The black specks don't show up on any other screen or on existing photos, only on photos taken since this morning.  I've done nothing different with the phone, it hasn't got wet, been dropped or anything.

The specks show up on the actual photos, and on videos.  If you video and move the camera around, they move slightly.

I've tried knocking the phone on a work surface while the camera is on to see if any of them get dislodged but none of them move.  There are a lot of them, about 35, completely ruin any photo I try to take.

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.FI.title
mimarti22
New

That's probably dust on the image sensor. It's a common problem and usually repaired on warranty. Dust should not get into the camera module at all, so there must be a manufacturing fault of some sorts. May or may not have to do with the famous back plate coming loose.

Some have managed to dislodge a few dust specks by knocking the phone gently against a table etc, but that's not a permanent solution.

There's a thread on the XDA forum:

http://forum.xda-developers.com/showthread.php?t=2311497
The thread is called "dead pixels", but as you already realized, it's not dead pixels but dust on the sensor.

And a lengthy thread on this very forum:
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Dust-inside-of-camera-lens/m-p/308338

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4 REPLIES 4
profile.country.FI.title
mimarti22
New

That's probably dust on the image sensor. It's a common problem and usually repaired on warranty. Dust should not get into the camera module at all, so there must be a manufacturing fault of some sorts. May or may not have to do with the famous back plate coming loose.

Some have managed to dislodge a few dust specks by knocking the phone gently against a table etc, but that's not a permanent solution.

There's a thread on the XDA forum:

http://forum.xda-developers.com/showthread.php?t=2311497
The thread is called "dead pixels", but as you already realized, it's not dead pixels but dust on the sensor.

And a lengthy thread on this very forum:
http://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/Dust-inside-of-camera-lens/m-p/308338

Alexander1
Champion

Sorry to hear about the problem you are experiencing with your Xperia ZL. I suggest that you have your phone examined by a service center, please contact your local support for more information: 

http://www.sonymobile.com/global-en/support/contact-us/

KenMcD
Visitor

Thank you very much for your help, much appreciated.  The phone is being returned - otherwise I really liked it so I'll be getting another. 

sunlight1
Visitor

Sony mobile has big problem,check its sound in
hands-free while calling then u heard ur
own sound echo. check before
purchasing i m right r wrong decision in
ur hand. u want to purchase a branded
mobile or a Chinese mobile . i bearing
loss of purchasing a Sony Mobile.