Xperia Z5 Mic problem during call

[Jay00]

Hello guys...help me to solve my problem.

My microphone is not function well during a call...but when i try to diagnose in setting menu...it's work perfectly...i don't know what the problem is...PLEASE HELP ME

[Jonas]

Hi again @Danuka, sorry to hear that there has been no change.

If you have already tried performing a software repair using Xperia Companion as well, your device will need to be examined by a trained technician at one of our authorized service centres. Your Local support team will assist you further with this and answer any questions you may have regarding warranty, local service routines and consumer laws.

[Danuka]

Hi @Jonas ,

Yes I tried Sony pc companion but nothing changed. Thank you for your instructions  and sure I will send it to repair but afterall I have to try all methods again. 😉 

[Jonas]

Hi again @Danuka and sorry to hear that there was no change after performing the software repair.

Keep me posted on how it works after the device has been returned from the service centre!