Videos and movies not loading in Z Ultra's Movie app

[kaslokesh]

hello!! I've Xperia Z1 and I'm from India.

I'm using a 32GB card.

Firstly I'll define the locations of my files:

• Whatsapp videos and audio files (all approx 500 MB)  are in phone memory.
• All my MP3 songs (approx 740 songs) are in memory card.
• All my videos (approx 10 GB) and photos (approx200 MB) are in memory card.
• I've installed MX player on the phone.

I'm not able to see my photos and videos in ALBUM & MOVIES app. also Whatsapp videos and pics are not visible.

When i open album app it shows lots of black squares when tried to open it hangs my mobile.

In movies app it shows file names but when tried to open it hangs my phone.

When I removed the 10GB video files Everything started to work as usual fine.

I also tried clearing app data for albums and movies app and also tried to uninstall/install the updates for these apps...

still the problem persists...

I've searched for .nomedia file too but didnt find it. in memory card.

Please someone help me... I've tried to search for similar problems in this forum but no one could provide solution to my problem.

[_alexdon_ · Accepted solution]

Have you searched for nomedia in internal storage?Also,you could search for LOST.DIR folder and delete it.

[kaslokesh]

This worked bro!!!

But the LOST.dir folder and .nomedia file is getting created automatically...

what to do to to prevent their prevention???

[zoner141]

whenever i try to view videos on my movie or album app the screen goes black and freezes.

[_alexdon_]

You cannot prevent them from appearing,they are system folders.they will be created but are empty.

[_alexdon_]

Zoner,try settings-apps-all-album and movies,force stop,clear data and restart.

[zoner141]

i have tried this but still no difference.

[_alexdon_]

Repair with sony update service.