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My Sony Xperia Z1 cannot update due to Sony update engine failure (error 100)

SOLVED
Z1user
Visitor

My Sony Xperia Z1 cannot update due to Sony update engine failure (error 100)

Why My Z1 cannot been update to the latest system (14.1.G.2.257) when I was updating its shows a Sony update engine failure (error 100) and My internet was good,My firewall is not blocking it.... pls give me a way to correct it as soon as possible 

1 ACCEPTED SOLUTION

Accepted Solutions
gwhispererz
Champion

Hi, did you try both PC Companion and Update Service?

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.

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5 REPLIES 5
gwhispererz
Champion

Hi, did you try both PC Companion and Update Service?

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.

8-
Visitor

I am from India,

I go the Kitkat updated and I am trying to update the phone from yesterday from 3 different computers and when the update is downloaded upto 98% it gives an error that the download failed and please check the internet connection.I have tried the PC companinan and the update service.

Please suggest?

gwhispererz
Champion

Reinstall PC Companion and Update Service, then update again. If possible, try updating with a different Wi-Fi network.

profile.country.fr_FR.title
reithe
New

me too ............

i am in FRANCE and for 3 days cannot update to 4.4 : "the server is not accessible" from my SONY PC COMPANION ...

WHAT4S THE MATTER ???

gwhispererz
Champion

Hi Reith, try Update Service. Here's the link, http://www.sonymobile.com/gb/tools/update-service/