LTE Support for 3 UK and Kitkat Update

[thescouselander]

So it seems I'm not able to select LTE as a network preference while I have my 3 Mobile Sim in my phone.  LTE does appear with another carriers sim in but 3 is my main provider so this is a problem.  Does anyone know if this has been fixed with the Kitkat update?

Also, ragarding the update I cant get it yet and I dont understand why.  I have a sim free (non carrier branded) version and I cant get the update despite seeing plenty of people with the same phone being able to get theirs.  What is the point in rolling the update out so slowly?  Its not like the same thing is done with any other devices - for example, when an update comes out for a computer everyone gets it at once.  I don't see why non branded phones cant get the update all at once.

Coudl someone provide some advice on my LTE issue and when I might get the kitkat update?

[Thommo]

If other Sims can use 4G or LTE then your phone is fine and you probably don't have a 4G tariff with 3 - Regarding update you are best contacting 3 or Sony care here http://www.sonymobile.com/global-en/support/contact-us/ and asking about this as update releases can vary depending on country and network

[Stuart]

I've seem one that had a 3 Network locked phone state he was able to update his phone to kitkat, there is a few of us on this forum that have factory unlocked phones who still can't update to kitkat, no matter what network your on.

[thescouselander]

I definitely have a 4g tarrif and the network has confirmed that a firmware update is required which is why I was assuming it would be included in the kitkat release.

[Thommo]

Is your phone locked to 3 - If it is then 3 will have details of the firmware and will be able to say if an update fixes your issue as they would of tested it before releasing it

[thescouselander]

No, I bought my phone direct (no 3 branding) so it just has the Sony firmware.

[HurdyGurdy · Accepted solution]

You are doing nothing wrong re not being able to get 3UK 4G on the phone

Basically 3UK have been giving their clients the runaround for the better of two months now but have finally started owning up to the fact that.

a) you need a carrier update to make the Z1C compact to work on their 4G settings ( each carrier has specific settings and 3UK ones were not avaible to the 4.3 base build)

b) they promised their clients like us who bought unlocked phones from Sony etc that they would send us the update once available

c) and NO - they are now admitting they are not going to send out these updates to open market phones, but you need to contact the manufacturer to get the latest update.

This is based on summary of conversations that happens on their 4G blog, where lots of people with Z1C, LG2 etc are having this issue.

Good news - 4.4 KK has the correct settings for 3UK 4G,

Bad news, SUS/PCC are still not showing the build for me and more bad news, 4.4.2 seems to be riddled with bugs so better wait for the announced 4.4.3

3 have definitly missold a lot of us the contract - however i may just hang on to it as we can at least look forward to uncapped tethering if you bought before 18 March

[Thommo]

I'm a UK Generic user and manually flashed my phone with another countries firmware - All these bugs members have, Well I don't have any of them Don't know what apps they are using but I can honestly say mine is working fine - I did have the answering a call and the speaker would turn on but This was not a Sony issue but a Google chrome issue and seems to have been fixed by Google

[Trev58]

hi i have the kit kat 4.4.2 it was ready as soon as i turned my phone on which i got last thursday on 3 network ..sorry but what doe's LTP mean so i can see if kitkat will turn on ?

[Thommo]

It's LTE meaning 4G