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How to disable/enable microphone noise suppression?

nfs2010
Visitor

How to disable/enable microphone noise suppression?

I don't see any option to turn on/off microphone noise suppression under settings -> call on my Z3+ (E6553) . But I have this option on my Xperia ZL (also running 5.0.2). Is this a bug? Can we get this back on the next firmware, Please ?

13 REPLIES 13
-mach-1
Visitor

Very(!) disappointed.

Have a faulty one of the microphones - ok, but until some two updates ago I could switch off noise cancelling and the phone worked no problem. And mic replacement costs more than the device is worth.

Now, after only a software(!) update, the phone is now useless. Now what?, should I throw away the phone and buy a new one (of course Sony no more!) just because of a software update?! If nothing else, what about ecology?!

There are numerous requests for this option on the internet for months.. 2 years old phone and no more updates - shameful.
YAHYA2
Visitor

By usin safe mode you can do it.

Naz1969
Visitor

I have a Sony Experia and after a software update I am encountering the same problem with my microphone, where the other person cannot hear me. After reading all the suggestions on this chat site i have tried all of them and no joy: 1. change settings noise reduction, 2. force stop and disable smart connect, and the rest that i have found on this site and nothing works, the only option is using earphones which is working....HELP!!!! I AM NOW FRUSTRATED.

Cazgd
Visitor

I'm having the same problem. On the previous update I returned to factory settings and the microphone worked fine . However, it's happening again. I went back to factory reset and I I can only use my phone on loud speaker. What's going on Sony? Im starting to lose faith in your products! 

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