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Help Please

SOLVED
springchick
Visitor

Help Please

Hey Guy`s or Gal`s, playn around found that i put a light on at the back CAN`T remember how i did it but it need to go off now and for me to know for when i really do need it, THAT`S 1, 2, is i took it to get unlocked, guy said he touched nothing, yet its not come back on- line since being home yesterday eve and i have wi fi at home Thinking_Face

1 ACCEPTED SOLUTION

Accepted Solutions
NickBuisseret
Explorer

Sorry if you know most of this but just incase you don't. Bring up your full settings page and make sure wifi is turned on then tap on the word Wifi so that it shows all available networks. Assuming your network is showing just tap on it and it should bring up a box with the options to Connect Cancel or Forget. Tap Forget and it will delete any password you put in. Refresh the list of networks and then select yours and re -enter the password. Select to show the password as you tap it in so that you're sure it's absolutely correct. That's about as far as my advice on networking goes so good luck.

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10 REPLIES 10
Danial-mach1
Leader

can you expalin a little more?

you mean you setuped lock screen accidentally and you cant unlock it?

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_alexdon_
Expert

And the phone is off now?

alexdon
springchick
Visitor

Hi Danial, Ok i got the light off, But wat ever this guy touched it`s not coming bk on -line went into settings, Wi fi on , service provider clicked on it asked for password put that in press connect, authentication problem! it say`s Face_with_cold_Sweat

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_alexdon_
Expert

So you are not able to use the phone?I really cannot understand too well the problem.

alexdon
springchick
Visitor

No,  just wont go online Crying_Face

springchick
Visitor

No! cant use phone not connecting to wi fi.  put in password says authentication problem             

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_alexdon_
Expert

Forget the wifi network and add it again.

alexdon
springchick
Visitor

How do i do that Sorry to sound so nieve.

NickBuisseret
Explorer

Sorry if you know most of this but just incase you don't. Bring up your full settings page and make sure wifi is turned on then tap on the word Wifi so that it shows all available networks. Assuming your network is showing just tap on it and it should bring up a box with the options to Connect Cancel or Forget. Tap Forget and it will delete any password you put in. Refresh the list of networks and then select yours and re -enter the password. Select to show the password as you tap it in so that you're sure it's absolutely correct. That's about as far as my advice on networking goes so good luck.