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Can't send picture text messages Xperia z5

profile.country.GB.title
Ajc1979
New

Can't send picture text messages Xperia z5

For some reason my Xperia z5 has decided to stop sending picture messages. I can send text messages but not picture ones. I've plenty of credit, plenty of service, been to my provider several times and done all the things they suggested - even getting a new sim. Everytime i try to send a picture message i just get told "will be sent when service becomes available" but i don't know what service I'm still waiting for? Help! 

1 REPLY 1
profile.country.DE.title
IamNic
Expert

Hello @Ajc1979,

 

are you talking about MMS?

 

If so, you need a mobile internet connection for it to be sent (Edge/3G/LTE). Just having reception will not allow your phone to send it.

 

- Nic