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Battery XperiaXA

annyro
Visitor

Battery XperiaXA

heey! I have a problem with an XperiaXA I've just purchased. When the battery reaches  30%, it goes down to 0 % in just 5 minutes without using it, I'm just sitting here watching how it turns off and counting the seconds that take him from 30 to 0. What should I do?  

1 REPLY 1
CameronT
Champion

Hi @annyro, welcome to the community.

I am sorry to hear about this Slightly_frowning_Face As it is a new device, have you already begun installing apps on the phone, or is it basically factory default at the moment? 

Could you test it in safe mode and see if the same thing happens?