Join now - be part of our community!

IMEI INVALID !

SOLVED
IstiaqRony
Visitor

IMEI INVALID !

I checked my IMEI no. of Xperia M2 Dual at SONY's
official product verification Website...
My 1st IMEI is showing it's ORIGINAL but 2nd IMEI is
showing DUPLICATE !!!
Where's the problem?
CPU-Z is showing all Ok...
I also checked in a Online IMEI checker @ imei.info but result belongs to other phone..!!
My Device is Xperia M2 Dual but result is showing Xperia Tablet Z Wifi
27 REPLIES 27
IstiaqRony
Visitor

@Thommo @Samuel
But what about me?
Now what I have to do?
Thommo
Genius

@IstiaqRony All you can do is contact Xperia care and get them to check their data or amend it

http://www.sonymobile.com/global-en/support/contact-us/

IstiaqRony
Visitor

I am from Bangladesh..
Here, Xperia Care Web Service is not available :'(
I can't go to any Sony Support Center bcoz I get my phone from Saudi Arabia as a Gift..
So it has no paper..
Any other options to solve my problem?
Thommo
Genius

I don't see why you would need a service centre to simply ask Sony via email or live chat if available to check their system data

IstiaqRony
Visitor

@Thommo
Can you please tell me the process to communicate with them?
profile.country.GB.title
Uliwooly
Expert

@IstiaqRony

Simple, click on the link and select a different country.

http://support.sonymobile.com/global-en/contactUs/

IstiaqRony
Visitor

@uliwooly
I can't find my country in that list..
So I told that in previous comment- In my country, Xperia Care is not available Slightly_frowning_Face
profile.country.GB.title
Uliwooly
Expert

@IstiaqRony

I saw that post, but why don't contact another country's xperia care and report the issue?