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full memory after updating to lollipop

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Vae-victis
Visitor

full memory after updating to lollipop

Hi everyone,

as I wrote in the subject, after updating my xperia m2 to lollipop, I went full memory and I can not update anything. The problem is that I keep receiving notification to update apps like Google Play Services and others and to transfer datas to micro SD (the fact is that I don't have quite anything more to transfer). Anyway, even if I try to transfer datas, the message: "transfer interrupted. check your sd card for possibly transferred data." appears. Moreover, in order to be able to upload the phone, I had to delete some apps that I often used, but if I can not update the ones already installed in the device, surely I even can not download the previousely deleted apps.

Anybody could please tell me if there is a solution to all this?

Thank you so much.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

Are you willing to wipe your phone and restore it to it's original state but on latest version of Lollipop? This will remove any residual files left after upgrading you software and will give you a fresh start to install your wanted apps. You'll need to back up your data on PC or SD card before proceeding.


Open PC Companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

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8 REPLIES 8
profile.country.US.title
Qatrium
Expert

Are you willing to wipe your phone and restore it to it's original state but on latest version of Lollipop? This will remove any residual files left after upgrading you software and will give you a fresh start to install your wanted apps. You'll need to back up your data on PC or SD card before proceeding.


Open PC Companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

Vae-victis
Visitor

Ok, I don't know what happened, but while I was unsuccessfully trying to back up my phone, the unupdated apps started to automatically update. I even succeeded in re-downloading the uninstalled ones. Now I am left with 561Mb free, but I have downloaded everything. I still would like to whipe the phone (keeping the lollipop version), but I can't because at approximately 30% of the back up, PC Companion stops the process and an error message saying that I have to restart the phone and try again keeps appearing. Now, should I keep trying to back up the phone in some way in order to be able to whipe it (maybe I'll gain some more space) or is it better to leave it as it is now?

profile.country.US.title
Qatrium
Expert

I think you'll gain more space and performance upon wiping it, try to back up only contacts and messages via PC companion, and back up media files by simple copy/paste to your PC, and don't back up apps or app data to get a fresh start.

WengHong
Visitor

Dear Vae , may I know how much apps did you had downloaded ? This is because I need to update mine too but I still dont know whether is it worth to update or not. Thanks
Vae-victis
Visitor

WengHong,

I had downloaded more than 10 apps, 2 of which were very large.

If I can give you some advice, if I were you I would update the device, because several problems and bugs were fixed and in general it seems to me that the phone is faster and more fluent. I just hope you don't get any problem as I did, but I have to say that I had little space left even before the update (that is why I had to delete some apps) and that by doing anything the problem solved all by itself (I decided to wipe it anyway to gain some more space, but eventually it worked even without the wiping).

Hope I have been helpful!

profile.country.IT.title
Michelasso
Contributor

If you go to Settings/Memory at the end there is the option to transfer data to the (external) SD card. In Lollipop now it also includes an option to move all eligible apps, together with music, video and pictures. That should free quite some space. After that you may decide to leave it as it is or to uninstall the apps you care the less.  Unfortunataly the ART caches are much bigger than the Dalvik caches and that's why we run out of internal memory.

Also there is a small app "Backup and restore" (the app, not the one in settings) that allows to backup most app and basic system data (messages, contacts, stuff like that) in the external SD card. The problem is that it is a bit of a piece of junk. It didn't backup Whatsapp, for example. And it also remove its directory in the internal sdcard while I specified not to wipe it. I've found it in the hard way. Fortunately before upgrading I made a tar file of the internal sdcard content so I could restore it manually after the wipe.

WengHong
Visitor

How do you backup it maunually ? Can you please lecture me how to do it ? Thanks !

And Vae , thanks for the review and I will look foward in it !
profile.country.IT.title
Michelasso
Contributor

Just go to the launcher app browser, start the app "backup and restore" or whatever it's called in the different languages, select "SD Card" as the place where to store the backup, flag everything and click the button on the bottom ("Start Backup now" I suppose in English). You get asked for a password, insert one and the backup starts.

To restore, click on the second tab "Restore" and click the button at the bottom. Give the same password and the restore starts. You'll lose some apps, but it's the most we can do without rooting.