PRS-650: Asks out of the blue whether I want to shut it down

[sveppur79]

Hi,

I've had the PRS-650 for 10 months now, and loved it.  However, during the last two weeks it's started displaying a dialog window out of the blue asking me whether I want to shut it down; this is the same dialog that normally gets displayed when holding in the shutdown button for ~3 seconds.

What can be causing this?  It's very irritating when it happens, especially when I'm very engaged in a book.

Also, from the same time I've been getting the dialog windows, the reader has started to waste the battery charge very rapidly.  It can discharge a full battery in 24 hours, whereas before I only had to charge it every 3 weeks or so.

I'd appreciate any help on the issue.

Best regards,
Albert.

[carpetmojo]

I sometimes get that, but it's my lazy gert thumbs hitting the wrong button - this sounds different !

If no-one more tech-savvy comes up with anything else ( give it a few days, not everyone logs in daily ! ), I'd try a "soft" reset, see if that sorts it, might well do it.

The next option is a hard reset - but be aware with the hard reset you lose all your books loaded on the reader.

Try the soft, then if no joy Sony Support is your next port of call.

See yo PM's.

[Drumzman · Accepted solution]

Hi Albert,

The other thing I'd be inclined to try is to give the battery a really lengthy charge.  I've found that once the battery charge has dropped to quite a low level, sometimes the battery gauge on the display is not always as accurate as it might be.  So even when you think you've given the battery a full charge, it could actually do with a bit longer.  This could possibly explain why the battery appears to be going flat in a few days rather than a few weeks - from my own experience I'd noticed that the first segment of the battery indicator was starting to disappear really quickly, but in the end I left my Reader on charge for about 5 or 6 hours (regardless of what the battery indicator said, and even after the red charge light had gone out) and now I find that the battery seems to give the same performance as it used to.

Have you got the mains charger by any chance?  If you have use that as it certainly delivers a bit more 'oomph'; but failing that charge from your computer for at least 4-5 hours, but make sure that your computer doesn't 'go to sleep' during this time as this stops the charging process.  I'd certainly recommend the mains charger, as it beats messing about with the computer and leaving it switched on for extended periods, especially if you don't happen to be using the PC for anything else at the time.

Hope this helps.

All the best.

[carpetmojo]

Yes. Drumzman's right about the "oomph" - and it's quicker too.

And the good thing about wall chargers is you can just leave 'em on overnight, unlike, ditto Drumzman, the PC which will "nod off" !

Message was edited by: carpetmojo

Message was edited by: carpetmojo