Xperia 1 iii password

[Azzzza97]

Hi,

Is there any reason why an app has forgotten my email address and password?   I use this app twice a week every week and it has only recently stopped storing this information. I did reach out to the developer and they advised that it would b an issue with my phone. Loads of other apps are fine and continue to have my email/username and password stored.

Is there a way for me to save this information again so I don't have to type it in everytime?

[Azzzza97]

I have tried on my previous phone and it's the same. It's only since last year that it stopped saving my sign in details. I've already contacted the National Lottery app amd they say it's not something they have control over, so not an app issue as such.

[HannahEd01]

Hey Azzzza97, since the issue is present on two phones, it has nothing to do with your Xperia. That's totally from the app. They're just not admitting it.