topic Re: Hdmi problem in Other TVs

Hdmi problem

Laur1992 — Wed, 07 Apr 2021 19:44:23 GMT

Hey guys. I have a 43xg7077 and after The firmware update everything i cinnect via hdmi (pc or TV modem) with any cable or port Will get ME a Green screen. I notice that The sound works but Green image...

Any other apps works perfect, netflix, YouTube...

Anybody have an idea?!

Re: Hdmi problem

Joe_Dohn — Thu, 08 Apr 2021 16:13:44 GMT

Have you tried resetting it to factory settings after the update was done? Might be just a corrupted setting or file or something like that.

Re: Hdmi problem

Laur1992 — Thu, 08 Apr 2021 16:59:41 GMT

I tried twice, tried many others cables or sources...

Re: Hdmi problem

Piscie — Tue, 13 Apr 2021 15:43:22 GMT

Hi Laur1992, does this happen on the latest software version (v8.905) for you as well? If that's it, then maybe try reaching out to Sony support since the TV might need repairing: https://services.sony.co.uk/supportmvc/en/Contact/Email