https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714328#M54570 <P>Hi&nbsp;<a href="https://community.sony.sk/t5/user/viewprofilepage/user-id/1181980711">@RMC65W</a>&nbsp; &nbsp;Are you running the latest firmware?</P><P><A href="https://www.sony.co.uk/electronics/support/lcd-tvs-kdlxxw6xxb-series/kdl-60w605b/downloads/00016378" target="_blank">https://www.sony.co.uk/electronics/support/lcd-tvs-kdlxxw6xxb-series/kdl-60w605b/downloads/00016378</A></P> Fri, 16 Oct 2020 19:21:32 GMT LightFoot 2020-10-16T19:21:32Z https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714302#M54569 <P>Apps not loading/ opening. Netflix from remote “feature not available”. From App Store don’t seem to have all apps but do have Netflix/bbc and none open. Tv is 5 yr old 60KDL-60W605B. &nbsp;Network fine, tv &amp; modem have been rebooted</P> Fri, 16 Oct 2020 18:18:39 GMT https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714302#M54569 RMC65W 2020-10-16T18:18:39Z https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714328#M54570 <P>Hi&nbsp;<a href="https://community.sony.sk/t5/user/viewprofilepage/user-id/1181980711">@RMC65W</a>&nbsp; &nbsp;Are you running the latest firmware?</P><P><A href="https://www.sony.co.uk/electronics/support/lcd-tvs-kdlxxw6xxb-series/kdl-60w605b/downloads/00016378" target="_blank">https://www.sony.co.uk/electronics/support/lcd-tvs-kdlxxw6xxb-series/kdl-60w605b/downloads/00016378</A></P> Fri, 16 Oct 2020 19:21:32 GMT https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714328#M54570 LightFoot 2020-10-16T19:21:32Z https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714887#M54573 <P>Yes all software up to date. I have just completed factory reset which appears to have resolved the issue.</P> Sun, 18 Oct 2020 09:59:14 GMT https://community.sony.sk/t5/other-tvs/no-access-to-app/m-p/3714887#M54573 RMC65W 2020-10-18T09:59:14Z