topic Re: Netflix problems on Bravia KDL-55W09A and BT?? in Other TVs

Netflix problems on Bravia KDL-55W09A

AndyWindus — Sun, 20 Apr 2014 18:07:36 GMT

Hi, I own a Bravia KDL-55W09A and I cannot connect to Netflix via the built-in app. Any ideas? I just get a 'nw-2-5' error code which I believe is a PS3 error? Help needed!!

Re: Netflix problems on Bravia KDL-55W09A

Anonymous — Sun, 20 Apr 2014 18:18:13 GMT

Hi there

Have a read of the following thread:

http://community.sony.co.uk/t5/televisions/netflix-not-working/td-p/1574457

Cheers

Re: Netflix problems on Bravia KDL-55W09A and BT??

aratheb — Mon, 30 Jan 2017 10:38:45 GMT

tried everything!
Called BT
Called Netflix
Followed all help guides
followed all solutions
Nothing.
Then a year later, we figured the problem out after buying a TV which uses another server and by coincidence and luck -we figured why our netflix button was not working giving errorsnw-2 and what not!
You have to unfortunately delete all parental controls and web protection on your BT account. (Log in, go to " your extras' and deactivate-from a PC!)It can take up to 24 hrs for this to deactivate .Then the netflix button works excellently!