topic Re: Daily Ring Tone Call on KDL-46EX723F in Other TVs

Daily Ring Tone Call on KDL-46EX723

AndyS007 — Thu, 12 Jan 2017 13:01:56 GMT

My TV seems to start ring with an incoming call tine at 10:45 every day. I have disconnected from the network, it stills does it. I have removed all my widgets and it still does it. Any ideas what to do next?

Thanks

Andy

Re: Daily Ring Tone Call on KDL-46EX723

Anonymous — Thu, 12 Jan 2017 21:15:02 GMT

Hi there

This is probably the Skype app on the TV. Try signing out of your account and see how it goes.

I would also suggest signing into your Skype account on a PC/Laptop and have a look at your account settings and see if anything is out of the ordinary.

Cheers

Re: Daily Ring Tone Call on KDL-46EX723F

AndyS007 — Fri, 13 Jan 2017 11:37:20 GMT

Didn't work. I have tried the old 'power everything off and on' and see what happens.

It only does it in standby, as soon as I switch onto a channel it stops.

Re: Daily Ring Tone Call on KDL-46EX723F

Anonymous — Fri, 13 Jan 2017 17:22:12 GMT

Hi there

It looks like a good ol'e factory reset is needed:

[Home] > Settings > System Settings > General Set-up > Factory Settings (and follow on-screen instructions)

Cheers

Re: Daily Ring Tone Call on KDL-46EX723F

AndyS007 — Mon, 16 Jan 2017 12:16:01 GMT

Hi, Tried that, complete factory reset. This morning at 10:45 chiming call started again. Then I thought could it be something connected to the TV. Lo and behold my Sonos Sound bar had an alarm, now removed!

Thanks for your help

Andy

Re: Daily Ring Tone Call on KDL-46EX723F

Anonymous — Mon, 16 Jan 2017 14:37:12 GMT

Hi there

Glad you managed to figure out what it was - wasnt aware you had a Sonos Soundbar - didnt even know it had an alarm feature either

Cheers