Unable to access Netflix on Bravia KD65X9005B

Rodlin — Tue, 28 Jun 2016 09:53:41 GMT

Netflix suddenly stopped working last week. Just didn't want to connect to the internet??

I have managed to resolve the issue.

The TV is hard wired to my router (BT Home Hub 4r). TV Wireless option off.

Switched off the router and disconnected the LAN cable from the TV.

Reset the TV to Factory Settings

Set up the wireless network option.

Refreshed internet content.

Bingo - connected to Netflix.

Switched off the router.

Reconnected the LAN cable and switched back on.

Turned off built in WiFi.

Set up internet for wired LAN

Now connects to Netflix with no issues.

Took me a fair while to eventually sort the issue. Sony support (pleasant guy) insisted the issue was a conflict with BT's parental controls, which I knew it wasn't as they were disabled. So it came down to trial and error in the end. Hope this helps.

Re: Unable to access Netflix on Bravia KD65X9005B

Anonymous — Tue, 16 Aug 2016 01:45:40 GMT

Hi there

Thanks for posting this, hopefully it will help others.

Cheers

topic Re: Unable to access Netflix on Bravia KD65X9005B in Other TVs

Unable to access Netflix on Bravia KD65X9005B

Re: Unable to access Netflix on Bravia KD65X9005B