topic Re: Can't Connect my Bravia TV to my Wireless Network in Other TVs

Can't Connect my Bravia TV to my Wireless Network

shaker_wooders — Sun, 25 Nov 2012 20:20:49 GMT

I have recently bought a KDL40HX753 Bravia tv and cannot connect it to my SKY wireless network via my Netgear router. I have been through the automated set up and also tried to do it manually, and despite entering the correct SSID and WPA password it always tells me that it cannot find the network. Am i missing something?

Re: Can't Connect my Bravia TV to my Wireless Network

Bravia55HX — Mon, 26 Nov 2012 08:46:06 GMT

Hi,

this baffles a few people and usually boils down to a bit of perseverance, please try a factory reset of the tv and re boot the router and try again.

Re: Can't Connect my Bravia TV to my Wireless Network

shaker_wooders — Thu, 29 Nov 2012 22:06:52 GMT

I have now tried this and it finds my network when I run the scan. It then allows me to input my WPA security key and then starts checking the internet connection. It always comes up with the message router not found despite the fact that all my other wi-fi equipment links quite happily to the network e.g. laptop, printer and mobile phone. Any ideas?

Re: Can't Connect my Bravia TV to my Wireless Network

@1367482400026462 — Sun, 02 Dec 2012 09:11:40 GMT

Interesting that this post is on here, as I've just had the same problem. I've just bought a KDL26EX550 and have the same issue.

The first time I allowed the unit to do an auto set up, it found neither of my 2 wifi signals. I tried again and it found one of them. After numerous different routes of auto and manual set ups, it's now confirming that it can receive a signal and indeed even knows the password (!?), however, during the test it runs, it fails to connect.

I haven't tried resetting the router yet and the tv unit, but this is the next thing on the list.

Re: Can't Connect my Bravia TV to my Wireless Network

helena69 — Wed, 05 Dec 2012 09:09:47 GMT

I have an identical problem on a television that's 2 years old. Working fine until recently. Lost IP address, couldn't pick up my wireless account. Sony rec. a factory reset and reboot,etc. said ip fault, even though everything else works.rang ip, they went thru a few things and tweaked a f things. No faults there. Went back to Sony...booked an engineer...sods law...tv starts working again. Cancel engineer visit....tv stopped working again!!! Thats's where I am at, at the mo. Need a whole day on phones to sort this out, so need to get psychologically fit before I dive in again!!! Can anyone else shed some light. Do see similar threads on this forum, but no one from Sony lending a hand!!!

Can't Connect my Bravia TV to my Wireless Network

patchrunner — Sat, 08 Dec 2012 10:14:58 GMT

I have a similar problem, used to work OK with my music library from media player on the TV, but it suddenly stopped working (about 1 month ago), thought it might be the McAfee firewall & got remote asistance from McAfee, who said firewall was not the problem, even dropped the firewall to check. I get the bravia logo on the network & sharing centre and I can adjust the volume of the TV remotely from the TV, but it will not stream music or video from the library. I am at my wits end !!!!!

Message was edited by: patchrunner

That last post should have read " I can control the TV volume from my PC but it will not stream the content. Says server unrecognised but must be recognised to operate the volume control ?????

Re: Can't Connect my Bravia TV to my Wireless Network

patchrunner — Sat, 15 Dec 2012 12:10:28 GMT

It appears that Sony have a problem that they are not interested in solving. I guess the answer is to not buy sony products in the future. I am very disappointed with the lack of response by Sony.

Re: Can't Connect my Bravia TV to my Wireless Network

shaker_wooders — Sun, 23 Dec 2012 17:38:23 GMT

Fixed it myslef. Needed to use uppercase characters for the network security key. By presssing the blue button on the tv remote you can toggle between lower and uppercase characters.

Re: Can't Connect my Bravia TV to my Wireless Network

Bravia55HX — Sun, 23 Dec 2012 19:48:35 GMT

i would have thought that was par for the coarse!

Re: Can't Connect my Bravia TV to my Wireless Network

ravells — Fri, 25 Dec 2015 11:28:21 GMT

I have the same problem too. Other devices can see the wifi, the Bravia only sees the wifi from next door. Manual setup doesn't find the signal either. Rebooting the router has not helped.

Re: Can't Connect my Bravia TV to my Wireless Network

Nish_summan — Tue, 26 Jan 2016 21:48:44 GMT

Got the same issue. All my 2013 Sony TVs have the problem where all ssid signals disappear, when the wifi stops working. Firmware fault on the wifi module I suspect. Happened during a 2014 firmware update. Out of warranty now and don't want me to send them in for repairs at a cost.

Currently in the process of writing a formal complaint.

Re: Can't Connect my Bravia TV to my Wireless Network

rotaylo23 — Sun, 01 May 2016 21:37:51 GMT

Re: Can't Connect my Bravia TV to my Wireless Network

Johnazar — Fri, 24 Jun 2016 17:16:11 GMT

No luck with connecting Sony 65 inch Bravia to netgear nighthawk. Is the Sony on recall

Re: Can't Connect my Bravia TV to my Wireless Network

Anonymous — Sat, 25 Jun 2016 15:42:59 GMT

@Johnazar - need more information on your problem. Model number of TV, the actual problem and what steps you have taken thus far.

Re: Can't Connect my Bravia TV to my Wireless Network

bgerman — Wed, 20 Jul 2016 15:53:07 GMT

If it isn't as simple as you've entered your password incorrectly, it could be your wireless channel on your router

My router was on channel 13, I changed this down to 11 and the TV picked up my wireless network instantly. Thanks to this thread for the solution http://helpforum.sky.com/t5/Broadband/New-Sony-TV-wont-connect-using-wireless/td-p/2407601

Hope this helps someone!

Re: Can't Connect my Bravia TV to my Wireless Network

Football.66 — Thu, 11 Aug 2016 19:43:00 GMT

Followed or directions on the tv

Re: Can't Connect my Bravia TV to my Wireless Network

Football.66 — Thu, 11 Aug 2016 19:47:16 GMT

Re: Can't Connect my Bravia TV to my Wireless Network

Kevinpujary — Thu, 18 Aug 2016 18:13:42 GMT

Dear friend,

Bought a new bravia kdl43w800d and tried to connect my netgear wnr614 wifi router. Neither did it show the wifi/ ssid name nor could i connect them manually. The sony technician nor the customer care executive were of any help.

SOLUTION: in my case, i changed the channel no fron auto to 5 in the wifi setting of the netgear router and praise god it detected and also connected. I think any channel no should work. Working fine for the last 2 days.

Re: Can't Connect my Bravia TV to my Wireless Network

knewt68 — Fri, 26 Aug 2016 12:24:56 GMT

If you are in Europe channels 13 and 14 won't even work because of radiotelecommunication standards.

Re: Can't Connect my Bravia TV to my Wireless Network

daman1 — Thu, 29 Dec 2016 11:13:57 GMT

That never works if you're gonna give information at least give useful info. There is no solution to this problem it's works when it wants to sony never come up with any solutions!!!