Sony Vaio VGN-NR11S/S DVD drive not working

Dave-Goole — Sun, 17 Aug 2008 16:23:36 GMT

I have just noticed my dvd drive is not working, can anyone help please?

Error code 39

Re: Sony Vaio VGN-NR11S/S DVD drive not working

Blencogo — Sun, 17 Aug 2008 17:24:34 GMT

Hi Dave and welcome to Club Vaio.

This should fix the problem: -

The following involves changes to the registry and I recommend that you set a System Restore Point.

Then:

1.Click Start -> Run and type: REGEDIT , and hit enter. For Vista, type REGEDIT into the search box and open it).
2. Navigate to –

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

click on this and locate UpperFilters in the right-hand window, (if it exists) right click on this and select Delete and then OK.
3. Under the same Registry Key locate LowerFilters, (if it exists) right click on this and select Delete and then OK.
4. Quit Registry Editor and re-boot the computer, new registry values will be created that will hopefully cure the problem.

After you remove the Upperfilters value and the Lowerfilters value, you may possibly need to re-install your burning software if it doesn't work – but not usually.

Good Luck

Re: Sony Vaio VGN-NR11S/S DVD drive not working

Dave-Goole — Sun, 17 Aug 2008 17:55:28 GMT

Worked a treat!

Thanks!

topic Sony Vaio VGN-NR11S/S DVD drive not working in PCs & Accessories

Sony Vaio VGN-NR11S/S DVD drive not working

Re: Sony Vaio VGN-NR11S/S DVD drive not working

Re: Sony Vaio VGN-NR11S/S DVD drive not working