topic Fan Doesn't seem to be working? in PCs & Accessories

Fan Doesn't seem to be working?

Klint — Wed, 21 Sep 2005 09:46:59 GMT

errr....the fan went weird on my VGN-A217M this morning, the notebook is still under warranty, what do I have to do to see if the fan is still functional and that the computer isn't over heating, without opening it up?

Is there some kind of diagnostics page on Windows XP which tells the temperature when the fan comes on etc?

Help is kindly appreciated!

Re: Fan Doesn't seem to be working?

rich912 — Wed, 21 Sep 2005 10:30:46 GMT

You can monitor the temperature with
Mobile Meter.
The page is mostly in Japanese, but just click on "You can download latest MobileMeter from here".

Re: Fan Doesn't seem to be working?

Klint — Wed, 21 Sep 2005 10:39:02 GMT

You can monitor the temperature with 
Mobile Meter. 
The page is mostly in Japanese, but just click on "You can download latest MobileMeter from here".

Thanks Rich!

The CPU is at 90 degrees celcuis and there is no fan working at present is this a cause of concern?

Re: Fan Doesn't seem to be working?

rich912 — Wed, 21 Sep 2005 11:08:21 GMT

The CPU is at 90 degrees celcuis and there is no fan working at present is this a cause of concern?

It most certainly is - that is a critical temperature!! I suggest that you contact Sony asap. and don’t use the notebook until it has been sorted.

Re: Fan Doesn't seem to be working?

kee-lo_ — Wed, 21 Sep 2005 15:06:27 GMT

Yes I would turn it off asap and call Sony - you could cause damage to it running it like that

Re: Fan Doesn't seem to be working?

Klint — Thu, 22 Sep 2005 10:41:09 GMT

Yes I would turn it off asap and call Sony - you could cause damage to it running it like that

Thanks guys, keping a close eye on the temperatures. (Running at 50degrees c at the moment)

I purchased the notebook from SonyStyle -Europe, tring to get in touch with them to arrange a courier to pick it up, so far not so good.

Anyone know anything more about claiming on the guarantee?

Hey Kee-Lo, remember you from the early days on this forum when I had that old brick and you reached 10k/20k posts. :smileygrin:

Re: Fan Doesn't seem to be working?

kee-lo_ — Thu, 22 Sep 2005 18:06:48 GMT

Hey Klint, I was thinking "now I remember that name"
Good to hear from you!

Made it to 30k now

Re: Fan Doesn't seem to be working?

Klint — Fri, 23 Sep 2005 14:55:35 GMT

haha. Damn some crazy post counts!

Sent Sony Europe two e-mails, Both explaining the problem(s) and how I should go about it, no replies from neither.

Then just before - I spent a good twenty minutes waiting on the service line...Sony Aftersales support is cronic bullshit.

Anyone know who I should contact to get this repaired under Guarantee? Properly loosing patience here.

Re: Fan Doesn't seem to be working?

tonybeard — Fri, 23 Sep 2005 18:04:00 GMT

Klint play around with the power adjust properties by switching from performance to adaptive and back that might sort it. Keep an eye on the temperature bigtime so you don't fry it.

Klint waiting for Sony service

Re: Fan Doesn't seem to be working?

kee-lo_ — Fri, 23 Sep 2005 18:57:11 GMT

LOL Tony

That sounds pretty poor Klint.

Re: Fan Doesn't seem to be working?

Klint — Wed, 12 Oct 2005 07:40:08 GMT

Well, Sony are in fact great to deal with, had my notebook fixed, sent to and from the location of repair within a one week timeframe. I'm impressed!

But the Sony Helpline service is lagging in quality needed to keep customer's satisfied, I ended up in the end opening one of the "cases" on another Sony website, took a week for someone to reply and eventually sorted out the problems. Now I'm a happy camper. :smileygrin:

LMAO @ Tony.

Re: Fan Doesn't seem to be working?

wheresmybeaver — Fri, 14 Oct 2005 10:27:17 GMT

Yup Sony repairs are feckin A.

Few months ago I noticed a fan problem myself. ie the fan wasn't turning. Laptop got very very hot. Easy to fix tho; a torch confirmed that a giant blob of dust was stopping the blades from turning. Quick wiggle with a paperclip and then the next time I turned on the Vaio the fan burst into life, spewing very fine dust into my eyes. All was fine 😉

Oh yeah my laptop is an A217M too. The fan is easy to see on the underneath

Re: Fan Doesn't seem to be working?

kee-lo_ — Fri, 14 Oct 2005 18:47:58 GMT

Always good to hear a success story