topic Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update in Z Series

Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

jewelscatchew — Fri, 17 Jun 2016 23:49:16 GMT

I need help.

After my first Marshmallow update, when I'm typing or - more frequently - pressing the back button - the upper "Pull Down" toolbar tries to launch. It makes it part way down and then rises again on it's own. It interupts usage on my phone and stops whatever it is I'm doing for a second or two. My fingers are nowhere near it and it tries to do it every 30 seconds or so while in use.

PLEASE HELP!

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

Uliwooly — Sat, 18 Jun 2016 00:06:29 GMT

@jewelscatchew

Do you experience the same in safe mode ?

Does your phone has a protective case, film and/or glass?

Settings > about phone > test > test touchscreen.

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

jewelscatchew — Sat, 18 Jun 2016 02:15:21 GMT

@uliwooly

I don't know about the "Safe Mode"....I actually don't know how to do that.

As for the case, I have a small rubber bumper.

Have done the Test, and it doesn't come up with anything.

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

Qatrium — Sat, 18 Jun 2016 03:27:25 GMT

@jewelscatchew

Click on the blue link < safe mode > to know how to restart your phone in safe mode. Then check if it happens there.

To exit safe mode, just restart your phone normally.

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

_alexdon_ — Sat, 18 Jun 2016 05:38:55 GMT

@jewelscatchew The test is not supposed to come up with stuff, you need to swipe the entire screen, especially the top part.

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

jewelscatchew — Sat, 18 Jun 2016 09:42:34 GMT

As it turns out, It looks like whatever KEYBOARD I was using seemed to be the problem.

SOLUTION: Back up phone to computer. Wipe Phone Clean. "Repair", Update, and re-install Operating System using Sony PC Companion.

Took FOREVER, and still didn't load up all my apps properly, or put any of my original settings in, but it seems to have stopped the problem and is running fine now. Leaving the stock keyboard for now as it seems to be fine.

Thanks for trying to help everybody!

Re: Status "Pull Down" Toolbar Glitch - Coming Down Sporadically with Marshmallow Update

MarioT — Sat, 18 Jun 2016 11:01:17 GMT

Its not keyboard related in my case. Happens with stock keyboard too. Top toolbar "flashes" when i scrool the screen, browsing pages etc..