topic Re: Screen lock issue - 'none' option has disappeared entirely in Z Series

Screen lock issue - 'none' option has disappeared entirely

Big_Dog — Tue, 01 Dec 2015 03:09:01 GMT

As the title suggests, the 'none' option in the screen lock settings for my xperia z1 compact has disappeared entirely. It isn't greyed out, it just simply isn't there anymore.

This is a new development, as it was previously available on 5.1.1, and I think may have been the result of some pocket dialing. I took my phone out of my pocket and it had put a swipe lock on itself, and was in some random settings pages which I couldn't navigate away from properly until I turned the phone off and on again (can't remember which pages). I can't see what I could have accidentally changed to have removed the option altogether though (I think stuff to do with CA certificates and the like usually just grey it out).

Any potential solutions would be appreciated as I can't see any advice for the option having disappeared entirely.

Re: Screen lock issue - 'none' option has disappeared entirely

Ashroft98 — Tue, 01 Dec 2015 03:15:15 GMT

Clear the credentials

Go to Settings > Security > Scroll down and tap on >Clear Credentials > Try on the none lock again

That should solve it

Re: Screen lock issue - 'none' option has disappeared entirely

Rickard — Tue, 01 Dec 2015 10:00:02 GMT

There is also another possible cause for this.

If you switch to another user in Lollipop (either create a user or switch to guest), Android will remove the "None" option as screen lock. This is by design from Google and i'm afraid i don't know of any other way to get it back than a master reset.

Re: Screen lock issue - 'none' option has disappeared entirely

_alexdon_ — Tue, 01 Dec 2015 10:14:39 GMT

@Rickard I think you can remove the account and it should work.

LE: There was an older thread where I think I posted the same and user told me it helped. But can't find it.

Re: Screen lock issue - 'none' option has disappeared entirely

Rickard — Tue, 01 Dec 2015 11:58:30 GMT

@alexdon

Thanks!

You are right. It can be done

I tested it with a guest account which can't be removed from Settings -> Users. But if you switch to the guest user again, lock the screen, swipe down and tap top right icon there is an option to remove guest from there.

Re: Screen lock issue - 'none' option has disappeared entirely

_alexdon_ — Tue, 01 Dec 2015 12:01:24 GMT

@Rickard Yeah, that was it. :smileysmileythumbsup: Awesome.

Re: Screen lock issue - 'none' option has disappeared entirely

Big_Dog — Tue, 01 Dec 2015 12:05:42 GMT

Bingo! I guess it must have created a guest account on pocket dial, that solution worked perfectly. Thanks so much, that's done the trick!

Re: Screen lock issue - 'none' option has disappeared entirely

Rickard — Tue, 01 Dec 2015 12:43:29 GMT

Glad to hear that

Re: Screen lock issue - 'none' option has disappeared entirely

Ninka1320 — Tue, 17 May 2016 17:01:45 GMT

I spent months trying to get back the 'none' option in screen lock, but no results. I didn't have any guest accounts, so nothing seemed to be the case and I couldn't get a solution. Right now I came across Adhroft98's comment here and cleared credentials... It worked. OMG I can't describe how grateful I am 😂😍😍😍