topic Re: Locked out of my xperia z by prey? in Z Series https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091245#M6257 <HTML><HEAD></HEAD><BODY><P>Thanks, hopefully got rid of that invasive app. Thanks again Nathan</P></BODY></HTML> Tue, 06 Aug 2013 19:04:37 GMT NathanCaddy 2013-08-06T19:04:37Z Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091240#M6252 <HTML><HEAD></HEAD><BODY><P>Can anyone help me get into my phone? Apparently prey is a security app and is notoriously hard to remove, however, it should not be imposiible. I tried to remove the app from my phone and then online on their control panel, this was not a good move as it now has locked my phone and will not recognise the password as i have deleted the phone profile from there control panel.</P><P>I have tried a soft and hard start to no avail?</P><P>Anyone........please </P><P>Nathan</P></BODY></HTML> Tue, 06 Aug 2013 17:38:48 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091240#M6252 NathanCaddy 2013-08-06T17:38:48Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091241#M6253 <HTML><HEAD></HEAD><BODY><P>you have 2 options</P><P></P><P>1) keep trying to remember the password </P><P></P><P>or </P><P></P><P>2) repair your phone with SUS, this will delete everything on the phone except for pictures, videos and/or music</P></BODY></HTML> Tue, 06 Aug 2013 18:07:14 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091241#M6253 Uliwooly 2013-08-06T18:07:14Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091242#M6254 <HTML><HEAD></HEAD><BODY><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;">Update Service (SUS)</P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/update-service/" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/update-service/</A></P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A class="jive-link-external-small" href="http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank" rel="nofollow noopener noreferrer">http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P><P></P><P style="font-family: Helvetica; font-size: 12px; background-color: #ffffff; color: #686868;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/pc-companion/" style="font-family: inherit; font-style: inherit; color: #686868;" rel="nofollow noopener noreferrer">PC Companion (PCC)</A></P><P></P><P></P><P style="font-family: Helvetica; font-size: 12px; background-color: #ffffff; color: #686868;"><A class="jive-link-external-small" href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" style="font-family: inherit; font-style: inherit; color: #686868;" rel="nofollow noopener noreferrer">Bridge </A>(for Mac)</P><P></P><P></P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;">Alternatives on How to backup Xperias</P><P></P><P style="font-family: arial, sans-serif; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #500050;"><A _jive_internal="true" href="https://community.sony.sk/thread/36355" style="font-family: inherit; font-style: inherit; color: #686868;" target="_blank">http://talk.sonymobile.com/thread/36355</A></P><P></P><P></P><P style="font-family: Helvetica; font-size: 12px; font-style: inherit; background-color: #ffffff; color: #686868;">Don't forget to mark the <STRONG class="jive-thread-reply-message-correct-label" style="font-family: inherit; margin: 0 2px 15px; font-size: 1.1em; font-style: inherit; color: #47ad23;">Correct Answers</STRONG> &amp; <STRONG class="jive-thread-reply-message-helpful-label" style="font-family: inherit; margin: 0 2px 15px; font-size: 1.1em; font-style: inherit; color: #c9891a;">Helpful Answers</STRONG></P></BODY></HTML> Tue, 06 Aug 2013 18:07:24 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091242#M6254 Uliwooly 2013-08-06T18:07:24Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091243#M6255 <HTML><HEAD></HEAD><BODY><P>1/ Cant get into the phone as the password is not recognised by the prey website as I have deleted the phone from the control panel?</P><P></P><P>2/ can you repair the phone with SUS even if you cant get it unlocked?</P><P></P><P>Cheers Nathan</P></BODY></HTML> Tue, 06 Aug 2013 18:11:42 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091243#M6255 NathanCaddy 2013-08-06T18:11:42Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091244#M6256 <HTML><HEAD></HEAD><BODY><P>yes you can repair it, just turn it off and use SUS not PCC</P></BODY></HTML> Tue, 06 Aug 2013 18:20:16 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091244#M6256 Uliwooly 2013-08-06T18:20:16Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091245#M6257 <HTML><HEAD></HEAD><BODY><P>Thanks, hopefully got rid of that invasive app. Thanks again Nathan</P></BODY></HTML> Tue, 06 Aug 2013 19:04:37 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091245#M6257 NathanCaddy 2013-08-06T19:04:37Z Re: Locked out of my xperia z by prey? https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091246#M6258 <HTML><HEAD></HEAD><BODY><P>anytime</P><P></P><P></P><P>keep in mind that you do not need this apps</P><P></P><P>taskillers</P><P>task managers</P><P>antivirus</P><P>ram apps</P><P>battery apps</P><P>booster apps.</P></BODY></HTML> Tue, 06 Aug 2013 19:12:10 GMT https://community.sony.sk/t5/z-series/locked-out-of-my-xperia-z-by-prey/m-p/3091246#M6258 Uliwooly 2013-08-06T19:12:10Z