topic Re: No sound from loudspeaker all of a sudden in Z Series

No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:19:55 GMT

Hi guys,

All of a sudden my xperia Z loudspeaker isn't working properly. We all know how low the loudspeaker is .. But now it has gone completely low .. I literally have to hold the speaker right next to my ear to hear anything.

All the volumes are on the highest possible in settings. It was working perfectly fine this morning. I have left it in my bedroom all day and I come to use it tonight and the speaker is just extremely low. It has not been dropped or submerged.

Any replies greatly appreciated. I bought the phone on contract from Three UK in June 2014.

Thanks in advance

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:21:04 GMT

Settings-apps-all-smart connect,force stop and clear data.Restart.

Re: No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:24:55 GMT

Hi Alex,

Many thanks for the swift reply.

I have done as you suggested but no joy. It sounds as though the sound is being muffled.

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:28:08 GMT

Do you have something like microphone noise suppression or slow talk enabled?

Re: No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:31:52 GMT

Hi Alex,

I have microphone noise suppression on as well as clear phase and xLOUD

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:33:22 GMT

Try to disable microphone noise suppression,see if that changes anything.

Re: No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:37:40 GMT

Tried this Alex as well as disabling clear phase and xLOUD but no joy. Rebooted as well.

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:38:50 GMT

Boot your phone in safe mode,this way we will see if any of your 3rd party app is causing this:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: No sound from loudspeaker all of a sudden

Jake-SonyXperia — Tue, 11 Mar 2014 23:43:37 GMT

Hi Carty23

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information supplied, I suggest trying the following.

Go in to Safemode

1. Turn the handset off

2. Turn the handset back when the first splash screen comes up hold down the Volume down key until it starts completely.

3. Handset should be in Safemode.

Now test the handset , if the issue has been resolved, now turn the handset off and then back on normally and test the Loudspeaker again.

Let me know how you get on.

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Re: No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:49:26 GMT

Alex .. THANK YOU!

I booted it in safe mode and it was still the same so I decided to tun it off and boot it back up again normal.

It's now working back to normal! I think my alarm clock will actually wake me up now!

Because it's working properly now without being in safe mode, does this mean it's not a third party app causing if? Has it just gone strange for a bit?

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:51:23 GMT

Yes,maybe it just needed a restart.Or a forced restart to say it correctly.But do keep and eye on it and report if it comes back.

Re: No sound from loudspeaker all of a sudden

Carty23 — Tue, 11 Mar 2014 23:54:30 GMT

Many thanks once again Alex.

Great swift replies and fixed my issue. Let's hope it doesn't happen again.

Much appreciated. Have a good night.

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Tue, 11 Mar 2014 23:57:18 GMT

You are mostly welcome,good night to you,too!

Re: No sound from loudspeaker all of a sudden

Br0k3n — Fri, 07 Nov 2014 03:51:26 GMT

Hi guys,

Got a problem on my xperia.

It says on the smart connect that headphones connected even though im not using it.

it causes my loudspeaker not to respond and no sound at all.

ive tried safemode and my loudspeaker is working.

what should i do?

need help guys...

thank you very much.

Re: No sound from loudspeaker all of a sudden

_alexdon_ — Fri, 07 Nov 2014 05:11:04 GMT

Clear data for smart connect.

Re: No sound from loudspeaker all of a sudden

Aino — Mon, 13 Jul 2015 18:24:31 GMT

my xperia z's loudspeaker went dead all of a sudden also. Tried to fix it in the settings, tried safe mode, tried resetting the phone to factory default, in the end I fixed the sound with a good clean of the loud speaker. I blew air into the speaker and tapped the phone on my desk, a tiny piece of dirt came out, and immediately i could hear my phone again.

Re: No sound from loudspeaker all of a sudden

KRC — Fri, 27 May 2016 20:36:14 GMT

I have a Sony Xperia Z and I've recently had a problem I was wondering if anyone can help me with.

I like to use the mp3 and today I put it on but there no sound from the speaker but when I use the earphones it works. There has been no sound from the youtube app as well. Is there anything I can do to repair this problem?

Thanks

Kind Regards