https://community.sony.sk/t5/z-series/phone-dies-during-re-start/m-p/3646049#M122332 <P>When making a re-start (which actually is recommended by the phone itself), the phone turns off - it does NOT turn back ON again.</P><P>- Screen is black</P><P>- Charging does not start (even with original equipment)</P><P>- 'secret' start options (hold on/off button for 2 minutes, hold volume + on/off) do not result in any sign</P><P>-&gt; What can I do?</P> Wed, 07 Aug 2019 13:47:33 GMT OleOle23 2019-08-07T13:47:33Z https://community.sony.sk/t5/z-series/phone-dies-during-re-start/m-p/3646049#M122332 <P>When making a re-start (which actually is recommended by the phone itself), the phone turns off - it does NOT turn back ON again.</P><P>- Screen is black</P><P>- Charging does not start (even with original equipment)</P><P>- 'secret' start options (hold on/off button for 2 minutes, hold volume + on/off) do not result in any sign</P><P>-&gt; What can I do?</P> Wed, 07 Aug 2019 13:47:33 GMT https://community.sony.sk/t5/z-series/phone-dies-during-re-start/m-p/3646049#M122332 OleOle23 2019-08-07T13:47:33Z https://community.sony.sk/t5/z-series/phone-dies-during-re-start/m-p/3646050#M122333 <P>Try another charger and cable first to see if it charges.</P><P>When you have set your device to let Google backup you might consider a software repair with Xperia companion.</P><P>On one page you see the option, my device cannot be recognised or is a smartwatch. (or something alike)</P><P>Tap that option.</P> Sat, 10 Aug 2019 23:02:36 GMT https://community.sony.sk/t5/z-series/phone-dies-during-re-start/m-p/3646050#M122333 Strampke 2019-08-10T23:02:36Z