topic help find the phone, have stolen in Z Series

help find the phone, have stolen

Under911 — Mon, 11 Jun 2018 10:28:56 GMT

how to return phone? Is it possible or impossible to change imei in this unit?

Re: help find the phone, have stolen

NunoSEN2 — Mon, 11 Jun 2018 11:04:57 GMT

You can try find your device with Google Device Manager (if it was activated), but there are some conditions, see here:https://support.sonymobile.com/global-en/xperiaz5/userguide/finding-a-lost-device/.

The IMEI of the device it's not possible to be changed.

Re: help find the phone, have stolen

Under911 — Mon, 11 Jun 2018 11:09:35 GMT

@NunoSEN2 wrote:
Hi @Under911;
You can try find your device with Google Device Manager (if it was activated), but there are some conditions, see here:https://support.sonymobile.com/global-en/xperiaz5/userguide/finding-a-lost-device/.
The IMEI of the device it's not possible to be changed.

Used this program, for 3 days it was not included and it does not appear on the network

Re: help find the phone, have stolen

NunoSEN2 — Mon, 11 Jun 2018 11:17:09 GMT

@Under911;

Sorry to hear that, Android Device Manager or previously My Xperia Theft Protection are the two options you have to locate your device.

I would advise you to contact the police and your network operator and as last resort lock your device by IMEI.