topic Mobile shows a tool icon when booting in XA Series

Mobile shows a tool icon when booting

Janinchen1987 — Mon, 11 Nov 2019 06:53:11 GMT

My problem my phone Sony XA 2 closes apps by itself. I have tried a reboot and there was a yellow tool icon displayed. What does the symbol mean in the manual I can not find anything.
I'm sorry about the bad english I used google to translate
Thank you very much

Re: Mobile shows a tool icon when booting

Jonas — Wed, 13 Nov 2019 14:43:57 GMT

Hi @Janinchen1987, sorry to hear about this.

This is normally displayed if the system finds an error and tries to fix it during the start-up of the device.

Does the device boot up just fine and is working? If it does, there isn't anything to really be worried about. You can perform a software repair using Xperia Companion to hopefully fix this, but if everything is working, there isn't really any need to do so.

If you decide to perform the repair, remember to backup your data as the repair will delete all data stored in the internal storage.

I hope that answers your question!

Re: Mobile shows a tool icon when booting

Janinchen1987 — Tue, 19 Nov 2019 08:54:19 GMT

The phone starts again normally. I had to wait 30 minutes until it started up. But now it goes up without problems

Re: Mobile shows a tool icon when booting

Jonas — Fri, 22 Nov 2019 13:59:57 GMT

Hi again @Janinchen1987,

Perfect!

Have a nice weekend and let me know if there is anything else!