https://community.sony.sk/t5/xa-series/phone-stuck-on-quot-system-update-installation-quot/m-p/3651015#M31469 <P>Hello everyone,</P><P>I always avoided system updates because of an issue I had a few months ago where my phone didn't finish the installation and started overheating. When it happened, I simply forced a restart and since then, I had a notification telling me to try to install the update again.</P><P>Two days ago, my phone launched a system update and the same problem happened. But this time,&nbsp; everytime I restart the phone, the installation also restarts, stops at 20% and the battery gets hotter. Internet searches told me to try a software repair with Xperia Companion, however, when it asks to hold the Down Button while connecting the cable, the phone's LED goes from Red to Green but nothing happens.</P><P>I really don't know what to do., since I'm stuck, I can't use my phone at all. I downloaded Android Studio, to maybe try to use the Fastboot and force the installation to fail but I don't know how it works. Since it's a small software problem, I don't want to send it to Sony (it's pretty far from my home, so it takes a lot of time), can anybody help me please ? Thank you very much.</P> Tue, 05 Nov 2019 00:17:20 GMT Doctor_Beat 2019-11-05T00:17:20Z https://community.sony.sk/t5/xa-series/phone-stuck-on-quot-system-update-installation-quot/m-p/3651015#M31469 <P>Hello everyone,</P><P>I always avoided system updates because of an issue I had a few months ago where my phone didn't finish the installation and started overheating. When it happened, I simply forced a restart and since then, I had a notification telling me to try to install the update again.</P><P>Two days ago, my phone launched a system update and the same problem happened. But this time,&nbsp; everytime I restart the phone, the installation also restarts, stops at 20% and the battery gets hotter. Internet searches told me to try a software repair with Xperia Companion, however, when it asks to hold the Down Button while connecting the cable, the phone's LED goes from Red to Green but nothing happens.</P><P>I really don't know what to do., since I'm stuck, I can't use my phone at all. I downloaded Android Studio, to maybe try to use the Fastboot and force the installation to fail but I don't know how it works. Since it's a small software problem, I don't want to send it to Sony (it's pretty far from my home, so it takes a lot of time), can anybody help me please ? Thank you very much.</P> Tue, 05 Nov 2019 00:17:20 GMT https://community.sony.sk/t5/xa-series/phone-stuck-on-quot-system-update-installation-quot/m-p/3651015#M31469 Doctor_Beat 2019-11-05T00:17:20Z