topic Re: Process system isn't responding in XA Series

Process system isn't responding

JanMykel — Tue, 22 Oct 2019 04:57:37 GMT

How to fix this. It happens every time

Re: Process system isn't responding

Martin1 — Tue, 22 Oct 2019 08:37:17 GMT

Hi @JanMykel, let me see if I can help out here!

Have you been experiencing this for a long time or has it just started happening? Also, does this error message appear during a specific kind of use or does this happen randomly?

The main thing that I would advise you to do is to reboot your phone in safe mode to see if the error message appears there as well. Safe mode is a troubleshooting mode where all apps downloaded from Play Store is temporarily deactivated, that way you can see if this error message is caused by a downloaded app. For more information on safe mode and how to use it, click here.

Try this and let me know how it goes!

Re: Process system isn't responding

JanMykel — Wed, 30 Oct 2019 05:08:39 GMT

Hi thanks. I tried to run my phone on safe mode for an hour and when I deactivate the safe mode the issue never occurred again.

Re: Process system isn't responding

Martin1 — Wed, 30 Oct 2019 08:54:13 GMT

Hi again @JanMykel and thank you for returning!

In that case it sounds like it was a downloaded application that was acting up. If the behaviour resurfaces or if there is any other question regarding your phone, do not hesitate to return to us again!

Have an awesome day!

Re: Process system isn't responding

mamaumo — Wed, 27 Nov 2019 13:57:42 GMT

I have this problem "Process system isn't responding" and makes the phone unusable on my sony experia E5333 and the message still reapears in safe mode. Help me please. <Personal info removed>