topic Sony xa1 ultra can't install updates in XA Series

Sony xa1 ultra can't install updates

Abt3081 — Mon, 21 Oct 2019 04:57:43 GMT

Sony xa1 ultra can't install updates

Re: Sony xa1 ultra can't install updates

Martin1 — Fri, 25 Oct 2019 12:58:25 GMT

Hi @Abt3081, let me see if I can help out here!

Could you possibly elaborate your question a bit? For example, Is it a software update that you cannot install or is it an update for an app? Do you receive any kind of error message when you try to update the software/app?

Please do elaborate as much as you can and I will do my best to assist you!

Re: Sony xa1 ultra can't install updates

Fz91 — Wed, 30 Oct 2019 00:49:43 GMT

~~No puedo actualizar el sistema, no usando el wifi!! Que puedo hacer ahora no me sirve el servicio Volte... Debido a eso~~

I can't update the system, not using the wifi !! What can I do now the Volte service does not help me ... Because of that - GT

Re: Sony xa1 ultra can't install updates

Martin1 — Wed, 30 Oct 2019 08:40:59 GMT

Hi @Fz91, sorry to hear about this.

I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

Do you receive any kind of error message when you try to update the software? Also, have you tried updating the software using Xperia Companion and a computer?

Please return wit this information and I will do my best to assist you!