https://community.sony.sk/t5/xa-series/unidentifiable-internal-memory-loss/m-p/3632478#M28531 <P>My settings say my Xperia XA2 has 32GB of internal memory.</P><P>Every file manager I download says I have 20GB internal memory; fine, so presumably that's the OS taking 12GB and not viable...</P><P>However of the 20GB internal memory remaining, every file manager app says I have used 18.5GB but can only find about 6GB of files in the folder. This is including hidden files and the "android" folder which clearly holds all the app files.</P><P>That leaves 12.5GB of files somewhere, so hidden that they don't show. It also means the mobile doesn't have the memory to function properly.</P><P>How can I find out what these files are and where? and get rid of them!</P><P>Thanks in advance</P> Fri, 06 Sep 2019 12:41:36 GMT simonmmm 2019-09-06T12:41:36Z https://community.sony.sk/t5/xa-series/unidentifiable-internal-memory-loss/m-p/3632478#M28531 <P>My settings say my Xperia XA2 has 32GB of internal memory.</P><P>Every file manager I download says I have 20GB internal memory; fine, so presumably that's the OS taking 12GB and not viable...</P><P>However of the 20GB internal memory remaining, every file manager app says I have used 18.5GB but can only find about 6GB of files in the folder. This is including hidden files and the "android" folder which clearly holds all the app files.</P><P>That leaves 12.5GB of files somewhere, so hidden that they don't show. It also means the mobile doesn't have the memory to function properly.</P><P>How can I find out what these files are and where? and get rid of them!</P><P>Thanks in advance</P> Fri, 06 Sep 2019 12:41:36 GMT https://community.sony.sk/t5/xa-series/unidentifiable-internal-memory-loss/m-p/3632478#M28531 simonmmm 2019-09-06T12:41:36Z