topic Re: Pictures recieved via text keep showing up in black and white in XA Series

Pictures recieved via text keep showing up in black and white

Wazzy021 — Fri, 18 Jan 2019 17:20:05 GMT

When I receive picture via text they show up in black and white and grainy. Even though the picture was sent in color.

Re: Pictures recieved via text keep showing up in black and white

Swimmer60 — Sun, 06 Oct 2019 20:50:17 GMT

That's happening to me, too. Did it reaolve?

Re: Pictures recieved via text keep showing up in black and white

PAJaffe — Tue, 15 Oct 2019 16:01:19 GMT

I'm experiencing this exact same issue. My best guess at what's happening is that the phone is making some determination that the picture is "too big" and downgrading the quality. I say this because screenshots are coming through ok, but pictures are not. That being said, I have not found any solution.