topic Random wifi drops + slow wifi speeds in XA Series

Random wifi drops + slow wifi speeds

MelissaM1212 — Mon, 12 Mar 2018 02:20:03 GMT

I am experiencing random wifi drops on my XA2 Ultra. I will be sitting there and suddenly no wifi. A few minutes later, it will reconnect.

Also, the wifi speed is 30 Mbps slower than it is on my old beat-up Galaxy Note 4. 70 Mbps on my old Galaxy, but only 40 Mbps on the XA2 Ultra. There is nothing wrong with my wifi, as my Surface is also getting 70 Mbps. Why is the wifi speed so slow?

Does anyone else have this issue? Could it be fixed in a future software update? I tried checking my IMEI number for available updates on Sony's site, but I received an error message saying that the service isn't available now. Currently running 8.0.0. I would expect 8.1 to be available now, but it doesn't seem like it is?

Thanks!

Re: Random wifi drops + slow wifi speeds

johann365 — Fri, 30 Mar 2018 15:34:14 GMT

I have this problem too

Re: Random wifi drops + slow wifi speeds

Pepinov — Fri, 30 Mar 2018 15:41:23 GMT

I have the same problem, no stability connection. 2.4 or 5 ghz.

Re: Random wifi drops + slow wifi speeds

Faizi54 — Sun, 26 Aug 2018 22:37:43 GMT

same problem here as well...

Re: Random wifi drops + slow wifi speeds

HausOfDrake76 — Thu, 06 Sep 2018 23:49:12 GMT

Same problem I have as well.

Re: Random wifi drops + slow wifi speeds

HoyAnton — Sat, 15 Sep 2018 21:24:24 GMT

I have absolutely same problem, it gets even worse if you try to cast from your phone to your Tv through the WiFi. Its keeps crushing every time. So disappointed with this phone.

Sony XA2 Ultra WiFi issues

HoyAnton — Sat, 15 Sep 2018 21:48:03 GMT

Random wifi drops

I am experiencing random wifi drops on my XA2 Ultra. I will be sitting there and suddenly no wifi. A few minutes later, it will reconnect. There is nothing wrong with my wifi, as my other devices working great. It gets even worse if you try to cast your phone screen to your Tv through the WiFi. Its keeps crushing every time.

Re: Sony XA2 Ultra WiFi issues

Northwest1 — Wed, 03 Oct 2018 04:42:42 GMT

Same here, and I'm like 3 feet away from my router , the worst is in a middle of a game, annoying as .please fix this sony.

Re: Random wifi drops + slow wifi speeds

Gagson — Thu, 11 Oct 2018 05:38:25 GMT

Does anyone from Sony take a stand on the problem that most users of the phone are probably facing?

Re: Random wifi drops + slow wifi speeds

SBrown101 — Wed, 17 Oct 2018 00:28:01 GMT

Have just started having the same problem, phone was ok for first couple of months but the WiFi has just started lagging like no other!

Only the xa2 having the problem, everything else in the house, consoles, laptops, tablets, other phones, all fine and no problem with the WiFi, just my xa2. Lagging terribly and drops it every now and then too. Tricky when I'm trying to run a business from home that relies heavily on social media and I'm struggling to keep pm's going!

Re: Random wifi drops + slow wifi speeds

assatum — Thu, 27 Dec 2018 13:33:01 GMT

I've got the same problem as well.

If I rotate my mobile to play a game, and I held it with 2 hands, then the situation is more critical.

Sony, any solution?

Re: Random wifi drops + slow wifi speeds

Baltojo — Sat, 29 Dec 2018 21:07:17 GMT

I have the same problem, just one of the many issues I have with this stupid phone.

Re: Random wifi drops + slow wifi speeds

Greeve — Fri, 06 Sep 2019 15:14:50 GMT

Android 9 didn't fix it!

Re: Random wifi drops + slow wifi speeds

Agreynoso — Sun, 01 Dec 2019 01:05:52 GMT

Same problem here, only this phone. All other devices work perfectly with the WiFi network, tablets, Playstation Xbox, other cell phones with Mac OS, or Android.

While it's disconected, the WiFi near search Is running, my saved home WiFi network appears disabled. Sometimes i have to delete it so reappears again on the WiFi near search and i connect it again write the key and save It.

This also occurs more frequently at horizontal position than vertical.

I was thinking that maybe some app cause this, but now, it's definetly an Xperia XA2 Ultra general issue.

I'm a Sony cell phone user since year 2005 (Ericsson) till today, with this serious issue I am very dissapointed, and even more cause there is no Sony answer, question, or at least a word from them saying "we are working on that" or "make this", "download this", "disabled that", or anything.

Well, if you are here because the same, please, post "me too".

Regards everyone