topic Re: Headphones not working in M Series

Headphones not working

bajo1 — Tue, 26 Sep 2017 15:13:37 GMT

~~Witam mam problem z sluchawkami. Dzialaly przez tydzien a po tyg podczas sluchania muzyki wyskoczyl ten komunikat i przestaly dzialac... co zrobic zeby naprawic blad?~~

Hello :smileysmileywink: I have a problem with the headphones. They worked for a week and after listening to the news, the message popped up and stopped working ... what to do to fix the fault?

Re: Headphones not working

ChloeS — Wed, 27 Sep 2017 02:40:12 GMT

Hi @bajo1

Welcome to the community

Your post has been translated as this is an English only forum, please remember any posts/replies must be in English

Unfortunately I'm not able to read the error message in your screen shot, could you please post what it says in English so I can help out.

Let me know

Re: Headphones not working

bajo1 — Wed, 27 Sep 2017 12:17:27 GMT

~~Zestaw sluchawkowy nie jest obslugiwany. Uzyj innego zestawu albo zajrzyj na witryne pomocy technicznej Sony mobile, w celu uzyskania dodatkowych informacji~~

The headset is not supported. Use another kit or check out the Sony mobile support site for more information

Re: Headphones not working

ChloeS — Thu, 28 Sep 2017 00:23:43 GMT

Hi @bajo1

Have you tried another headset with your device? Do you get the same error message?

Let me know

Re: Headphones not working

bajo1 — Thu, 28 Sep 2017 00:40:20 GMT

~~Te moje sluchawki ktore nie dzialaja w moim telefonie dzialaja w innych normalnie~~

These my handsets that do not work on my phone are working in other normally

Re: Headphones not working

ChloeS — Fri, 29 Sep 2017 00:16:37 GMT

Hi @bajo1

Again, as this is a Global English only forum please ensure all posts/replies are in English.

Can you please confirm if different headphones work in your Xperia handset or if they also get the same error message.

Let me know

Re: Headphones not working

bajo1 — Sat, 30 Sep 2017 08:40:31 GMT

You may have an idea?

Re: Headphones not working

ChloeS — Sun, 01 Oct 2017 20:10:20 GMT

Hi @bajo1

In this instance I would suggest contacting your Local support, they will be able to assist further and may make it a little easier for you as well

Re: Headphones not working

KokoGruby — Sat, 29 Dec 2018 11:15:22 GMT

~~Tylko to jest tak ze caly czas wyswietlana jest ikonka zesluchawkami, ktorych niemam podlaczonych, iniemoge rego wylaczyc. I niewiem co sie stalo.~~

Only this is the whole time the icon with headphones is displayed, which I am not connected to, and I need to turn it off inadmissibly. And I did not know what happened.